EMACS Conference
West Monroe Partners to attend EMACS Conference
Date : October 3, 2016

Visit us at booth #206 during Chartwell's EMACS - The Customer Experience Conference.

EMACS welcomes over 30 speakers from utilities across the United States and Canada and includes presentations on topics including: customer service management and technologies, energy efficiency programs, customer satisfaction and research, marketing programs, and more.
West Monroe Insights
Transforming from the Inside Out: Digital in Energy & Utilities
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Related Insights
Date : June 20, 2017

Utilities have usually learned to implement technology incrementally. But the world is moving faster.

The plan meets regulatory requirements and equips the utility with an actionable forward-looking execution strategy.
Date : June 13, 2017

A comprehensive Customer Engagement Plan for the utility’s Advanced Metering Infrastructure (AMI) business plan.

Expanding Excellence in Customer Service
Date : May 22, 2017

Visit West Monroe at the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world.