Rules before the Tools - Configuration Management and NERC CIPv5
Joins West Monroe Partners and UTC for a live webinar!
Date : April 15, 2015 Time : 01:00 PM CST
Join West Monroe's Mike Manske, Dan Frein and Greg Kasper for a discussion on NERC CIP v5 configuration management, features to look for in selecting a tool, and overall change management.
Webinar Description:

NERC CIP v5 brings about updates to existing standards, but it also takes Configuration Change Management requirements to a new level by breaking them out in a separate standard. The natural approach to tackling this new area is to purchase a software tool that helps administrators track and manage configuration updates to their IT devices; however, many of these implementations are ultimately unsuccessful – why? Like any business problem, more than just the technology needs to be examined; people and processes must be addressed through operational processes via strong Change Management principles.
West Monroe Insights
View More
Related Insights
Expanding Excellence in Customer Service
Date : May 22, 2017

Visit West Monroe at the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world.

In a world of ever-increasing, real-time information and mounting demands from informed consumers, water utilities face exponentially greater difficulty when making business decisions.
Date : May 17, 2017
Water utility executives are starved for more insightful operational data. As a result, many water utilities are considering or investing in automated metering systems (AMS) and related analytics capabilities.
Faster, smarter, more personalized service from the phone to the field
Date : May 16, 2017

West Monroe helps you establish an integrated platform for managing end-to-end field service using Salesforce Field Service Lightning and enabling your contact center agents, dispatchers, and field technicians.