West Monroe's Will Hinde & Kristin Irving to present at this year's NADP Converge

West Monroe's Will Hinde and Kristin Irving to present Solving the Individual Puzzle: Empowering Transformation to a B2C Model. Also, visit West Monroe's booth at NADP Converge from September 15 - September 18!

Solving the Individual Puzzle: Empowering Transformation to a B2C Model
presented by Will Hinde and Kristin Irving

Room: Royal Melbourne

Wednesday, September 17
10:30a – 11:45a

As the movement to a Business to Consumer (B2C) business model continues, payors still struggle to put the complex pieces of serving the individual market together. Dental insurers are experiencing challenges as their core systems were not created to service individual members; from front office processes to back office platforms transforming to a consumer based business is proving to be a difficult task management.

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