Customer Experience 2013
Building a Cohesive, All-Encompassing, Cross-Channel Customer Experience Practice
Date : August 13, 2013
Kyle Hutchins and Dave Nash will be moderating a panel discussion during the Marcus Evans 2013 Customer Experience Conference.
Location:
Chicago

Customer Experience 2013 will give customer experience professionals a deeper look into the key issues affecting the design and delivery of a consistent, meaningful, and rewarding customer experience to achieve an ever-growing, profitable, and engaged customer base.

Benefit from two days of case study driven discussions from industry leading experts. Attendees will be afforded the opportunity to interact with speakers and their peers in a classroom style setting that will encourage both audience participation and engagement. Seating for this conference is limited to maintain an intimate educational environment that will cultivate the knowledge and experience of all participants.

Click here for more information.

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Let West Monroe Help You Make The Switch
Date : July 18, 2017
Are you thinking about transitioning to Lightning? This is where Salesforce is heading, and while the classic will still work for many organizations, you may be missing out on key features and capabilities available in Lightning. We can help you determine if your Salesforce is ready for the switch.