Technical expertise plus a strong business perspective
For assistance with conducting the test, the utility turned to West Monroe Partners. A West Monroe team was working closely with the utility to roll out WiMAX across its service territory and had extensive knowledge of the utility’s operations and cybersecurity strategy. In addition, West Monroe offered a robust test plan and resources for completing the process efficiently.
West Monroe developed a detailed list of quantitative and qualitative characteristics to evaluate. To ensure consistent measurement of the quantitative characteristics, the test plan called for evaluating both solutions as a single-vendor solution and as an interoperable solution. Over a four-week period, West Monroe Partners conducted thorough testing, research, and vendor interviews and produced a detailed, comprehensive report.
The test report allowed the utility to evaluate the two solutions and decide whether to continue deployment with its current vendor or to change vendors. Although each solution presented some unique advantages and disadvantages, the utility chose to continue with its current vendor.
Moreover, the insight gained from this exercise established confidence that should a change become necessary in the future, the utility now understands the issues it could encounter (for example, new training for technicians or material management procedures) and ways to mitigate those issues. The utility is also confident that it is realizing the full benefits of a standards-based solution.
To obtain a copy of the white paper that details the tests, please reach out to Jim McClanahan.