Operating from headquarters in Kansas City, Missouri, Kansas City Power & Light ("KCP&L") is a full-service energy provider and resource. The company was founded in 1882 and has become one of the Midwest’s most affordable energy suppliers through leadership in fuel procurement, plant technology and efficient power generation, transmission, and distribution.
Facilitating a fast, efficient transition.
For many acquisitions, it may take six months or more to integrate people, processes, and technology. For KCP&L and its holding company, Great Plains Energy, a fast, efficient transition was a strategic imperative—including establishing the ability for the 900 new employees joining the company as part of its acquisition of Aquila to represent themselves as KCP&L employees on the closing date. Consequently, KCP&L would need to establish Microsoft Active Directory and Exchange services for those employees and activate the services literally overnight.
Adding to the complexity of the deal was the simultaneous carve out of Aquila operations outside of the metro Kansas City area and the sale of those operations, along with Aquila’s former e-mail domain, to a third-party utility, Black Hills Corporation. In addition, regulatory issues prevented the parties from sharing data prior to closing—a requirement that would make it difficult to test the new services thoroughly in advance. For assistance with developing a migration solution, KCP&L turned to West Monroe Partners, which was supporting its overall IT transition and offered extensive experience with Microsoft Active Directory and Exchange migrations.
Managing a successful transition .
West Monroe Partners worked with KCP&L to identify and manage critical success factors:
As a result, KCP&L achieved its communication objectives for “day one”: