MOD-PAC Partners with West Monroe
Investing in performance, MOD-PAC modernizes information technology infrastructure
Date : December 14, 2016
Upgrades and proactive ongoing management allow packaging provider to improve operations risk management

Mod-Pac partners with West Monroe

The Challenge 

Minimize the risk of business disruption due to IT issues 

MOD-PAC plays a critical role in the supply chains of its customers. As the company’s business matures and it gains new and larger accounts, MOD-PAC continually makes strategic investments in its business to enhance its ability to serve customers.

One such investment was in upgrades to its technology infrastructure, with a particular focus on reliability, strong security, and rapid disaster recovery. MOD-PAC sought a partner that could both deliver strategic upgrades and provide ongoing 24/7 management and monitoring services.

MOD-PAC chose West Monroe Partners, whose Performance Services team offered:  

  • Expertise across a variety of key technologies  
  • A strong blend of strategic consulting and ongoing infrastructure management capabilities
  • State-of-the-art infrastructure management tools and resources  
  • Deep experience supporting middle-market manufacturing and distribution organizations, including those with large warehouse operations

The Solution 

Proactive management while building for the future

West Monroe Partners stepped in to provide immediate management for MOD-PAC’s existing infrastructure— providing the necessary tools and resources based on its assessment of MOD-PAC’s environment.

Concurrently, West Monroe began working with MOD-PAC to define its future infrastructure based on the needs and expectations of internal stakeholders and the company’s customers. West Monroe then:

  • Designed the new infrastructure to strengthen security and reliability 
  • Built the infrastructure, including storage and servers, in an off-site data center facility
  • Migrated operations to the new infrastructure 
  • Established a disaster recovery site and tools to replicate data and servers to that site 
  • Tested the environment, including disaster recovery capabilities

The Impact

Running strong

MOD-PAC has been running on new infrastructure for over a year, with greater capacity and improved performance to support its business and its customers. The company now has strong disaster recovery capabilities, as well as proactive and efficient infrastructure management delivered by West Monroe Partners.

West Monroe Insights
Non-Revenue Water (NRW): Challenges & Solutions
View More
Related Insights
Automate and streamline a key part of your quote-to-cash process. Realize the impact on revenue and margins.
Date : June 9, 2017

Empower your sales representatives to spend more time selling and less time on manual tasks.

Faster, smarter, more personalized service from the phone to the field
Date : May 16, 2017

West Monroe helps you establish an integrated platform for managing end-to-end field service using Salesforce Field Service Lightning and enabling your contact center agents, dispatchers, and field technicians. 

A Strong Partnership Accelerates the Path to Becoming a Standalone Company Poised for Growth
Date : May 3, 2017

With West Monroe’s support, this newly independent company selected and implemented a core ERP platform (NetSuite) in less than four months.