MB Financial Bank, N.A., provides customer-driven financial solutions to privately held, middle-market businesses as well as to small businesses and individuals who work and live in the communities it serves. With $8.4 billion in assets, MB Financial has grown substantially over the past several years.
From static site to SharePoint solution.
To enhance collaboration among its staff and manage documents effectively across its growing network, MB Financial sought to establish a new SharePoint based portal. By replacing its HTML-based intranet, the bank hoped to improve:
Based on its experience with an older version of SharePoint in one department, the bank recognized that a robust Microsoft Office SharePoint Server 2007 solution could address many of its goals. For assistance, the bank turned to West Monroe Partners, which offered extensive SharePoint development expertise, along with strong document and knowledge management capabilities to help the bank design and execute the portal to meet its business goals and its users’ needs.
A step toward enhanced knowledge management.
West Monroe Partners worked with MB Financial’s project steering committee and departmental user groups to identify and prioritize business requirements. Based on the information gathered during this discovery process, the project team applied its SharePoint product knowledge to design and then build a prototype solution that incorporates key features requested by various user groups.
The portal features and benefits include:
The bank is preparing to pilot the portal in September. In addition to supporting MB Financial with design and development, West Monroe Partners also has helped the bank create a communication plan designed to re-establish the bank’s portal as its key internal communication channel—a key step in its strategy to enhance document and knowledge management.