The client is a leading retailer with over 700 locations across the country.
The client spends a considerable amount of effort to ensure inventory accuracy. The company wanted to get an accurate estimate of the time required to conduct a physical inventory count at each of the company’s stores. They also wanted to evaluate the impact of proposed changes to the count process on the overall count time and the inventory count accuracy.
With an aggressive growth strategy, the company wanted to control the growing costs of conducting regular store inventory counts. The client was looking to achieve the following results:
West Monroe Partners was able to demonstrate the depth of our capabilities through a number of past projects with the client. Our client recognized West Monroe Partners as an industry leader in the application of time and motion methodology. Our distinct approach together with a thorough knowledge of the retail industry proved to be the winning combination.
In collaboration with the client, West Monroe Partners developed a customized data collection and analysis approach that involved:
West Monroe Partners applied its industry-leading time and motion study methodology to execute data collection and analysis. The results were incorporated into a custom-made calculation engine for the inventory count modeling tool. The tool provided a detailed view of the inventory count time estimate for each individual store and highlighted the impact of proposed changes to the counting method.
To provide further value to our client, West Monroe Partners compiled a list of recommendations and action items around inventory count processes and procedures.
As the client opens new stores and broadens its product selection, the company’s focus on inventory accuracy will only increase. West Monroe Partners delivered our client a modeling tool to facilitate decision making and allow the company to better focus on their process improvement efforts. As a result, the client is now better equipped to deliver on an aggressive growth plan.