Retail

Elevate Your Execution
Watch Efficiency Flow
Our retail industry specialists work every day with category leaders—applying practical approaches to workforce management, flow of goods, retail technologies, process improvement and in-store execution, layout and design.
In Retail Demand Planning, The Numbers Can Lie
Retail demand planning is largely a game of numbers. But a store that relies entirely on hard statistics will be in for an unpleasant surprise.

What if you could optimize the flow of products into your customers’ hands with little to no disruption? What if you could design a supply chain with the sensibilities of those customers in mind? What if you could use advanced analytics to build efficiency into every aspect of your operations?

That’s what we do. We improve systems and processes to elevate your execution across your supply chain and inside your stores. By blending our customer experience, advanced analytics and operations excellence capabilities, we can help you understand customer needs and make better operational decisions.

From engineering through execution, we bring a practical, pragmatic approach to ensuring the efficient and fluid movement of products from your distribution centers to your stores and every point in between.

FOCUS AREAS
Customer Experience
Every retailer has a digital strategy. Few have mastered the complexity of designing an organizational structure and operational framework to support great customer experiences – both online and in-store.
Workforce Optimization
High turnover coupled with increasing customer demands mean that today's retailers need to do more with less. They need a high-performing workforce – a workforce focused on productivity, efficiency and customer satisfaction across all of their operations. Is your workforce up for the challenge?
LATEST INSIGHTS
All businesses depend on and impact freshwater resources, creating both strategic risks and opportunities.
Date : March 22, 2017 Time : 12:00 PM CST

To commemorate World Water Day 2017, West Monroe Partners will convene a diverse group of industry leaders to discuss the risks posed to businesses because of water scarcity, quality and flooding. 

Chris discusses the importance of seamless customer experience with the emergence of grab-and-go retail
Author:
Date : January 31, 2017
As Walmart takes a major step forward with its Scan & Go platforms and the Amazon Go store makes headlines, a significant upset might be coming to grocery retail now that these major players have the keys to push the grab-and-go strategy forward.
Industry:
Date : October 19, 2016

Seattle-based director adds more than 18 years of broad enterprise technology experience.