Insurance

Winning Strategies
That Drive Growth

Our insurance experts can help you develop winning strategies for driving growth and maintaining competitive advantage.

Case Study: Advanced Insurance Claims Analysis Tool
The application was delivered in just four months—coinciding with the company’s annual client appreciation event—to the delight of its most significant customers.

Today’s insurers are wrestling with market shifts and internal dynamics such as: data overload, cyber liabilities, digital value chain disruption, price and service competition, rapidly evolving customer expectations and regulatory uncertainty. 

Insurance leaders are defined by three competencies: the ability to acquire and retain profitable customers, run efficient operations, and, innovate business insights to capitalize on opportunities. We can help you do all three.

We define the ideal customer interaction and establish strategies for improving broker/agent relationships. We help you streamline processes, engage the right technology solutions, and deliver new products to the market faster than industry average. And, we produce targeted analytics to manage costs and profitability, forecast market trends and realize new revenue streams.

FOCUS AREAS
Advanced Analytics
Big data has a welcome disruptive quality for insurance companies. It helps identify new revenue opportunities, provides actionable operational diagnostics and highlights control enhancements for improved regulatory compliance.
Customer Experience
The insurance landscape is changing and technologies are a strategic differentiator in the insurance value chain from both an efficiency and engagement perspective. Customers want their service and product providers to “know” them and provide unique experiences and expertise to them on demand, requiring an interaction model that involves digital while maintaining a personal touch. And, the compliance obstacles most insurers face in servicing customer complaints are daunting.
LATEST INSIGHTS
Date : May 11, 2015
Mid-market firms are driving an increase in dealmaking activity, causing the M&A market to return to the highs last seen before the 2007-08 financial crisis, according to our new study, "Harnessing Potential: mid-market integration and managing change." This return to the pre-crisis highs of dealmaking, particularly in North America, is a reflection of a strengthening economy and confidence in mid-market companies to pursue growth. 
Rapid delivery of an advanced insurance claims analysis tool enables our client to equip its clients with powerful new insights for mitigating future losses.
Date : April 8, 2014
The client is one of the largest property and casualty third party administrators. Its services include claims management, information management, medical cost containment, and risk control consulting and appraisal services.
This edition explores several topics and shares our insights and best practice.
Date : December 4, 2013
There are emerging trends we should take note of that are directly impacting the market from rates leveling off, investment in customer-facing tools and improving the customer experience.
Industry: