Winning Strategies
That Drive Growth

Our insurance experts can help you develop winning strategies for driving growth and maintaining competitive advantage.

Case Study: Advanced Insurance Claims Analysis Tool
The application was delivered in just four months—coinciding with the company’s annual client appreciation event—to the delight of its most significant customers.

Today’s insurers are wrestling with market shifts and internal dynamics such as: data overload, cyber liabilities, digital value chain disruption, price and service competition, rapidly evolving customer expectations and regulatory uncertainty. 

Insurance leaders are defined by three competencies: the ability to acquire and retain profitable customers, run efficient operations, and, innovate business insights to capitalize on opportunities. We can help you do all three.

We define the ideal customer interaction and establish strategies for improving broker/agent relationships. We help you streamline processes, engage the right technology solutions, and deliver new products to the market faster than industry average. And, we produce targeted analytics to manage costs and profitability, forecast market trends and realize new revenue streams.

Advanced Analytics
Big data has a welcome disruptive quality for insurance companies. It helps identify new revenue opportunities, provides actionable operational diagnostics and highlights control enhancements for improved regulatory compliance.
Customer Experience
The insurance landscape is changing and technologies are a strategic differentiator in the insurance value chain from both an efficiency and engagement perspective. Customers want their service and product providers to “know” them and provide unique experiences and expertise to them on demand, requiring an interaction model that involves digital while maintaining a personal touch. And, the compliance obstacles most insurers face in servicing customer complaints are daunting.
Operations Excellence
Process optimization is a core part of any business and IT transformation, whether it is a claims or policy systems consolidation or a CRM transformation with a captive or non-captive agent/producer network.
Gil Mermelstein to speak on the strategic M&A in financial services panel
Date : November 4, 2015 Time : 08:00 AM EST

Gil Mermelstein to speak on the strategic M&A in financial services panel

Join Mike Hughes and Steven Waldrop as we discuss business transformation and change management
Date : October 26, 2015
The IQPC Operational Excellence in Insurance Summit will help you get aligned and accelerate your transformation efforts. Taking place October 26-28, 2015 in Hartford, this year's summit includes case studies and roundtable discussions that go inside global insurance companies that have successfully unlocked value and delivered substantial (and sustained) improvements in performance.
Sean Curran discusses the security concerns of financial institutions
Date : October 16, 2015

As if companies involved in a deal do not have enough to think about, the issue of security breaches can throw a wrench in the process, according to Sean Curran at SNL's insurance M&A symposium.